Excellent products and service. We recently installed propane gas logs in our fireplace. Robin, the sales person was excellent. Without pressure, she offered us every option available. Installation was scheduled in two weeks. Eric and Steve the installers were professional, considerate and competent. Though they were late due to problems at a previous job, Eric called and apologized saying they would be there and complete the job today.

Prices for the gas burner and gas logs were competive with Amazon though Bay Stovrs had many extras that we would not have known without Robin’s help. We chose lava rocks, additional acorns and a fireplace cracklier. There was addition shipping and handing costs, installation and a chimney clean that added to the overall fair price.

Even though late in the day, Eric and Steve took their time, explained everything to us and did the job right. For quality work with the installation of a excellent product, Bay Stoves is a company we would highly recommend.

I purchased a new Mendota insert from Bay Stoves. Was totally pleased from the purchase to the professional installation. Everyone was easy to work with, I would highly recommend them!

This is your go to store for Big Green Egg cooker, love this place folks are friendly great selection and have the parts you need. I had a cracked bottom half of my egg and the manufacture replace it no charge. Got a new hinge spring while there and the chunk charcoal. Nice selection of wood stoves too if you are in the market.

From start to finish, these guys were fantastic. We shopped around the area for a few weeks for a natural gas insert and Bay Stoves way by far the friendliest, most knowledgeable, and most reasonable around. We did not feel pressured by the sales department, and they worked around our budget to find us a great brand insert at a fair price. Installation was timely and professional. 100% satisfied and recommended. I would recommend to get a quote from them before you purchase elsewhere. Thanks, guys!

We were recently in the process of selling our home when the buy's home inspection indicated our fireplace had several deficiencies. We immediately contacted Bay Stoves to come out for a look. Their service department responded quickly, fixed several issues pointed out in the inspection report and the fireplace passed the next inspection. Their service people were polite, efficient and cost effective. I would recommend them highly.